LINE QR code for adding friends, Official Accounts and groups

On the LINE QR code page, pick the option that matches your account and paste the right thing. For a personal account, use the link from "My QR code" in the LINE app, or your LINE ID if "Allow others to add me by ID" is on. For a LINE Official Account, use its ID that starts with @. For a group, use the group's invite link. People who scan see one qrfast landing page, tap the button to continue, and LINE opens the screen where they add you or join the group.

Which option to choose

LINE is the everyday chat app for many people in Japan, Taiwan and Thailand, so a LINE code at your counter lets those customers reach you in the app they already use.

• Personal account: fine for freelancers and small sellers who chat with customers themselves. LINE limits how many friends an account can have, and anyone who scans can add this personal account.
• LINE Official Account (@): for shops with many customers, or if you want to message many customers at once without using your personal account.
• Group: for people who know each other, such as a class's parents or a team. LINE warns that anyone with the group's QR code or invite link can join, so keep it out of public view.

Find your link or ID in the LINE app

LINE is rolling out a menu redesign, so if a step doesn't match your phone, check LINE's guide to adding friends.

Personal account: link from "My QR code" (recommended)

1. In Japan, Taiwan and Thailand, tap the Chats tab, then the plus icon at the top of the screen, then "My QR code". Elsewhere, tap the Home tab, the Add friends icon, "QR code", then "My QR code".
2. Tap "Copy link".
3. On our LINE QR code page, choose "line.me / group link" and paste it.

This link doesn't rely on ID search, so it works even if you never set a LINE ID. That matters for visitors from Japan: LINE restricts ID search for accounts verified with a Japanese phone number until the user completes age verification (18 or older), and suggests adding friends by QR code instead (LINE Help).

Personal account: LINE ID

1. Tap the Home tab, the settings icon, then "Profile". Your ID is shown in the "ID" or "LINE ID" field.
2. On the same screen, turn on "Allow others to add me by ID". With it off, nobody can find you by ID.
3. On our LINE QR code page, choose "Personal LINE ID" and enter the ID without @.

According to LINE Help, an ID can't be changed or deleted once set, so if you don't have one yet, the "My QR code" link is simpler.

LINE Official Account

1. Open LINE Official Account Manager. The text starting with @ in the page header is your account's LINE ID: the Basic ID it came with, or a Premium ID if you bought one.
2. On our LINE QR code page, choose "LINE Official Account (@)" and enter the @ID.

Scanners see your account's profile in LINE and tap to add it; if they're already friends, LINE opens the chat instead. If you already have an add-friend link that starts with lin.ee, choose "line.me / group link" and paste that instead.

Group

1. In the group chat, tap the menu icon at the top, then "Invite".
2. Tap "Invite link", then "Copy link".
3. On our LINE QR code page, choose "line.me / group link" and paste it.

Link invites only work while the person inviting has "Invite by link or QR code" turned on, under the menu icon at the top of the group chat, then "Settings" (LINE's steps).

Create the code on qrfast

1. Open the LINE QR code page and choose "Personal LINE ID", "LINE Official Account (@)" or "line.me / group link".
2. Enter the ID or paste the link into "LINE ID or link".
3. In "QR name", type something scanners will recognize, such as "Chat with Sunset Cafe". It appears on the landing page before LINE opens.
4. Under Design, add your logo and a "Caption under the code" such as "Scan to add us on LINE", then tap "Create QR code". Keep the manage link somewhere safe.
5. Download the image or use the A4 print sheet, then test with a phone that isn't yet friends with the account to make sure the right account opens.

The landing page shows the code's name, the destination domain (line.me or lin.ee) and a continue button such as "Continue to line.me →". Tapping it opens the LINE app. If a LINE web page appears first, tap "Open LINE".

For no page in between, print the QR code that the LINE app or LINE Official Account Manager gives you. A qrfast code trades that extra page for a destination you can change later, your own logo and caption, and scan counts.

Scanned but can't add? Check these

• LINE ID option, account not found: check the spelling, that the account has a LINE ID, and that "Allow others to add me by ID" is on. Or switch to the "My QR code" link.
• Link option shows "User not found": LINE Help suggests regenerating the code: open "My QR code", tap "Regenerate", then "OK". Copy the new link and update the destination as described below. Your printed sign stays the same.
• A message says the account can't accept any more friends: the account has reached LINE's friend limit. Point the code at another account, such as your shop's Official Account.
• The Official Account is wrong or not found: compare the ID with the header in LINE Official Account Manager, character by character.
• Can't join the group: make sure "Invite by link or QR code" is still on and the group isn't full. LINE allows up to 499 invited members plus the creator, or 99 when "Members join automatically" is on.
• LINE isn't installed: the LINE web page shows a "Download LINE" button first.
• The page says the code is paused: tap "Resume" on the manage link.

Change the destination later

Open the manage link, paste the new link into "Destination link" and tap "Save". The printed code sends people to the new account straight away, whether you moved from a personal account to an Official Account or regenerated your "My QR code" link. Official Account links use the format https://line.me/R/ti/p/%40yourID, where %40 stands for @, according to LINE's documentation.

The manage link also shows "Total scans" and "Continue rate", which counts people who tapped the button on the landing page. It can't tell whether they actually added you, so compare it with your new friends in LINE.